Update Your Hiring Strategy with a Nearshore Team

In the ever-evolving world of logistics, companies need to prioritize operational efficiency, strong margins, and stand-out customer service. But with difficulties around hiring specific roles (especially in a timely manner), high labor costs and low margins, and not enough time in the day to focus on strategic initiatives, those priorities can feel out of reach. That's where nearshoring comes in.

Nearshoring is a strategic solution that can help your company reach its goals. It's important first to understand what nearshoring is and the benefits it offers — from there, Rapido can help you develop a hiring strategy and design your team to help you meet your goals.

The Nearshoring Advantage: Benefits of Nearshoring

Nearshoring is the practice of outsourcing specific roles or processes to a team in a neighboring country. At Rapido, we connect US-based logistics and supply chain organizations with skilled talent in Mexico. We specialize in building extensions of your team to ensure you maintain your culture and best practices. The benefits of nearshoring — from lower labor costs to time savings — can significantly impact your company and your goals.

• Cost savings: See meaningful savings due to the lower cost base for labor and commercial real estate
• Scalable workforce: Hire quickly (an average of three weeks) to scale your workforce and meet your operational needs  
• Cultural alignment: Ensure effective communication with both your US-based team and customers without cultural or language barriers
• Skilled talent: Tap into a pool of skilled talent that undergoes thorough logistics and company-specific training
• Time savings: Quickly build teams and free up your US-based team from monotonous tasks, such as tracking, so that they can focus on more strategic or sales-focused initiatives

The Importance of a Strategic Partner

Deciding to nearshore can have a lasting impact on your business. It can help you reach goals that aren't possible with just your in-house team. But once you've decided to nearshore, choosing the right partner is essential.

At Rapido, we believe successful nearshoring extends beyond filling seats; it involves becoming an integral part of our clients' strategies. We align our daily operations with our clients' long-term goals, creating relationships built on trust and laying the groundwork for sustained success.  

The Rapido Approach

Rapido was founded by two industry veterans who experienced firsthand the challenges of hiring and retaining quality logistics talent. They set out to solve that challenge, and thus, Rapido was born. They leveraged their industry experience and expertise to design a process that enables a tailored solution for our clients' needs.

The first step of that process is to design your ideal team. We understand that no two companies are the same, so we take the time to get to know your business — including your requirements and goals. We help you audit your existing team, looking at metrics that measure your operational efficiency, like revenue per head and loads per day per head. We analyze your day-to-day activities to determine if your team is bogged down with monotonous tasks like tracking and tracing or issue resolution. From there, we can work with you to design your nearshore team and develop a hiring strategy that is right for you.  

Roles at Rapido

We have experience building high-performing teams across multiple disciplines within the logistics and supply chain industry, including customer and carrier support and sales, back-office administration, and technology services.

Customer and Carrier Support

We take supporting your customers and carriers seriously. We understand the importance of your brand and reputation. We'll work with you to hire the right people for the job, so your team represents your brand and provides the level of service and professionalism you and your customers have come to expect.

• Track and Tracing (24/7)
• Customer Operations
• Account Management
• Pricing Support
• Dispatch
• Customer Service
• Carrier Operations
• Appointment Scheduler

Customer and Carrier Sales

Finding the right people to help you grow your business can be challenging. We look for talent with high-performing characteristics and provide them with training to become experts on logistics and your company. With Rapido, you can trust that your team will be armed with the knowledge to help you reach your growth potential.

• Sales Operations
• Customer Lead Generation
• Carrier Sales and Procurement
• SDR

Back-Office Administration

Back-office roles are the backbone of a company. They work behind the scenes to keep your business running smoothly. At Rapido, we look for strong multitaskers and critical thinkers to help your company operate effectively.

• Data Entry/Load Building
• POD / Document Retrieval
• A/R and A/P
• Issue and Claim Resolution
• Compliance
• Payroll
• Tech Support
• Data Analyst
• General Admin
• Driver Onboarding Recruiting

Technology Services

In today's world, technology plays an increasingly important role in the logistics and supply chain industry. When hiring for these roles, we prioritize technical expertise and creative problem-solving to keep your business moving forward in the digital age.

• App Adoptions
• Demo specialist
• Carrier Onboarding Specialist

Update Your Hiring Strategy with Rapido

At Rapido, we connect hyper-growth logistics and supply chain organizations with the best talent in Mexico to help lower labor costs, scale efficiently, operate effectively, and provide superior customer service. Our team wants to be your partner in nearshoring. We take a collaborative approach throughout the process — from designing your team to training to ongoing day-to-day management. We go above and beyond to ensure your success.

‍Reach out to our team to learn more about our roles, our process, and how we can help develop an impactful nearshoring strategy.